I guess what Cybake does is really help us to deliver great customer service – it doesn’t make the bread for us but it does a lot of the other things.
Cybake has given me control of my business and it’s given me the confidence to be able to grow my business because I know it’s under control. It’s very, very informative, it’s good to work with and your people are very good to work with as well.
It’s been revolutionary. If you are using spreadsheets, then Cybake is a major step up. It gives you a lot more flexibility with your repeats and your ability to alter permanents and temporaries and things like that. The order entry stuff is almost idiot-proof.
The key benefit is control. With Cybake, our store managers can change product orders, record waste and deliveries. This is sent to our bakery electronically, reducing manual processing and improving accuracy.
Cybake is brought to you by RedBlack Software. Based in York, UK, we have served the baking industry with ERP-class solutions since 1998.
Since then, we’ve gained a reputation for friendly and reliable customer support, a deep understanding of retail and wholesale bakery and for our expertise in cutting-edge systems and technology.
Now, bakers of all types and sizes rely on Cybake to control their businesses, cut admin, improve efficiency and increase sales.