With Cybake's Outbound app, your bakery's drivers use their phones to make wholesale deliveries, capturing any shortages. As Cybake is entirely cloud-based, there is no need for error-prone data transfers between hand-held devices and head office. All data entered on the app is immediately visible to head office.
Your driver can get proof of delivery either with signature capture or by taking a photo of the goods in situ. Either way, a proof of delivery document will be emailed to the client, showing exactly what was delivered.
Cybake is comprehensive. Everything’s all in one place for my job. It is also easy to learn. I’ve trained three people in just one day that can now use it while I’m not here. You don’t need to be completely IT-savvy to be able to use a system like this because most of it is self- explanatory and the support is absolutely fantastic.
I guess what Cybake does is really help us to deliver great customer service – it doesn’t make the bread for us but it does a lot of the other things.
When we had a look at what Cybake could offer, I realised that, actually, they had thought of everything. Everything that I needed, even just some tiny things that may seem small, were inbuilt within the software, which takes a lot of hassle and headaches away.
The key benefit is control. With Cybake, our store managers can change product orders, record waste and deliveries. This is sent to our bakery electronically, reducing manual processing and improving accuracy.
Cybake is brought to you by RedBlack Software. Based in York, UK, we have served the baking industry with ERP-class solutions since 1998.
Since then, we’ve gained a reputation for friendly and reliable customer support, a deep understanding of retail and wholesale bakery and for our expertise in cutting-edge systems and technology.
Now, bakers of all types and sizes rely on Cybake to control their businesses, cut admin, improve efficiency and increase sales.