Standing or permanent orders are an integral part of just about every bakery business. Cybake provides full, automated support with no half measures.
Standing orders are automatically maintained in the background and can even be auto-adjusted from your sales history. There is no need for any manual input, copying templates etc. The orders go straight into production.
Customers and stores can view and, if you wish, amend their standing orders. This reduces the admin overhead at head office as well as enhancing customer service.
I guess what Cybake does is really help us to deliver great customer service – it doesn’t make the bread for us but it does a lot of the other things.
When we had a look at what Cybake could offer, I realised that, actually, they had thought of everything. Everything that I needed, even just some tiny things that may seem small, were inbuilt within the software, which takes a lot of hassle and headaches away.
Cybake is a reliable, efficient and effective way to produce your production figures. Cybake is designed specifically for the bakery industry and the idiosyncrasies of the bakery business. Also important to us is integration with our shops, with the streamlining of stock and wastage.
Cybake dovetails nicely with Sage, so it creates a seamless transition from production to accounts and collection. It is very intuitive so anybody can drop on it and cover. And it’s very reliable; it has never let us down.
Cybake is brought to you by RedBlack Software. Based in York, UK, we have served the baking industry with ERP-class solutions since 1998.
Since then, we’ve gained a reputation for friendly and reliable customer support, a deep understanding of retail and wholesale bakery and for our expertise in cutting-edge systems and technology.
Now, bakers of all types and sizes rely on Cybake to control their businesses, cut admin, improve efficiency and increase sales.