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Wholesale

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Cut the time and effort you spend on order management

By letting Cybake automate your bakery’s orders, invoices, deliveries and returns, you can drastically reduce the time and effort you spend on admin and paperwork. At the same time, you increase control with a single, consistent view of your data that is easily understood across your business and enables you to analyze and improve your margins.

Automated invoicing

Cybake bakery management software auto-generates your invoices, saving huge amounts of admin and data re-entry as well as eliminating errors. Invoices can be printed, emailed or sent via EDI and set to go to head offices. A weekly invoice format allows you to make daily deliveries but charge the customer once a week. Each delivery is itemized on a day-by-day basis. Includes returns.

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Automated standing orders

No need for manual input: Cybake automatically maintains your customers’ standing orders. There is no need for any copying of templates, spreadsheets or manual re-keying of data – orders go straight into production. Customers and stores can view and, if you wish, amend their standing orders online.

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Customer online ordering

Cybake’s Inbound module gives your bakery its own online product catalog, letting your wholesale customers place their orders on their phones, tablets, laptops or desktops. Staff costs, phone bills and hours spent rectifying errors are all reduced. Orders are more accurate, meaning less waste, and they go straight into your production reports, so there’s no rekeying of data.

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Delivery route optimization

Save your bakery business time and money with routes optimized by Google Maps. When new customers are added to a route, Cybake re-sequences your drops into the most efficient order.

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Driver delivery app

Drivers use their phones to make deliveries, capturing any shortages. All data entered on the app is immediately visible to head office. Drivers can get proof of delivery either with signature capture or by taking a photo of the goods in situ. Either way, a proof of delivery document is emailed to the client, showing exactly what was delivered.

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Go paper-free

Cybake’s options for paper-free production in your bakery include using tablets or smartphones to display and access production quantities, integrating to weighing systems, and paper-free picking . Your drivers can use their smart phones to record deliveries and get PODs to with Cybake's Outbound module.

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Monitor returns

Easily monitor your customer returns. Returns can be captured in two ways: by bakery office staff as they are taking orders or by drivers as they deliver your goods. Cybake also tracks and records short deliveries. Returns and adjustments are updated automatically on your customers' invoices saving you significant amounts of admin time.

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Weekly orders

Many bakers take orders from their customers for several days at once. Our weekly ordering screen makes this process pain-free. You can also view the orders for a given product on a weekly basis – very helpful when you have a production issue. Your customers are sent a weekly invoice which details all their deliveries and any returns.

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Testimonials

Company profile

Cybake is brought to you by RedBlack Software. Based in York, UK, we have served the baking industry with ERP-class solutions since 1998.

Since then, we’ve gained a reputation for friendly and reliable customer support, a deep understanding of retail and wholesale bakery and for our expertise in cutting-edge systems and technology.

Now, bakers of all types and sizes rely on Cybake to control their businesses, cut admin, improve efficiency and increase sales.