Wholesale bakers

Take control, improve efficiency and manage costs with cloud-based Cybake 4

Stop struggling with spreadsheets or out-of-date software. Comprehensive, cloud-based Cybake 4 is all you need to control sales order processing, end-of-day production reports, invoicing, delivery notes, route planning and more for your wholesale bakery.

The result of twenty years’ work with wholesale bakers across the UK and Europe, the Cybake 4 bakery management system costs as little as £125 per month. Book a demo today!

Easy-to-use Cybake 4 gives you full visibility throughout your business to automate processes, minimise waste and boost profits. Better reporting and analysis using Microsoft Power Bi® provides greater insight into your bottom-line and integration with Sage, QuickBooks and Xero is now smoother than ever. Cybake 4 gives you the freedom to cut operating costs, increase sales and grow your business.

Cybake 4 is a highly secure, pure cloud solution delivered via Microsoft Azure developed specifically for the baking industry. It is not hosted software packaged as “cloud” and it is not general-purpose business software reskinned in order to appeal to bakers.

Perfect for wholesale bakers of all sizes, Cybake 4 offers friendly and reliable support, smooth implementation and pain-free migration from out-of-date software. There is no need to maintain your own servers and, with our modular approach, you only ever pay for what you need.

Cybake has delivered proven results and cost savings for our wholesale customers for two decades. Because we know that busy bakeries don’t do downtime, we pride ourselves on a smooth implementation process that will not interrupt operations. To talk about how we can help your bakery, why not get in touch ?

Additional Cybake 4 modules for wholesale bakeries:

Online customer orders module: save time, reduce errors and attract new business

Every Cybake 4 wholesale user also gets Cybake Inbound, the module that gives your bakery its own online product catalogue, letting your wholesale customers place their orders on their phone, tablet, laptop or desktop.

Each wholesale customer sees their own easy-to-use, customised product list which tells them what items they have on standing order, what they have ordered before, when they ordered it and more.

Customers get a simpler, clearer way of interacting with your bakery. Staff costs, phone bills and hours spent rectifying errors are all reduced. Orders are more accurate, meaning less waste. Customer satisfaction is increased, leading to better sales.

New accounts are attracted by the convenience of ordering online and Cybake Inbound makes it easier to push messages about promotions or seasonal items to your clients.

Allergen and nutritional module: food information compliance made easy

Cybake Infood® is the quick and easy way to comply with the UK’s Food Information Regulations (FIR or FIC/EU No 1169/2011).

By automatically arranging ingredients lists, tagging and converting allergens into bold – and calculating both front and back of pack nutrition tables – Cybake Infood ensures that the food information you produce is fully compliant with FIR legislation.

Cybake Infood is the only solution that can take food information direct from recipes and feed it straight through to labels, EPoS tills, till receipts, websites and specification documents. This saves huge amounts of time and effort by removing the need for manual calculations of recipes and recipe composition.

Automatic allergen alerts are built into new recipe creation. This is a failsafe way to ensure that the rules on allergens are always followed and any allergens used are always highlighted to the consumer. Just a few clicks automatically update labels across your entire product range.

You and your staff can connect to your Infood account via a browser on any web-enabled device – PC, EPoS till, tablet – at any time.

Cybake Infood includes reference libraries from McCance and Widdowson and ingredient suppliers with over 4500 typical nutritional values for common ingredients and finished products. With this encyclopaedic resource, “hidden” allergens (such as the sulphites commonly found in dried fruits) are highlighted and errors are eliminated, with no costly product recalls.

Cybake Infood can be linked to EPoS systems to print out on till receipts with label software like Bartender, Clarisoft and SATO; integrated with existing websites and online product catalogues; plus you can allow wholesale customers to log into a restricted access area where they can query the database for themselves.

Delivery management module: easy-to-use mobile app saves a bundle on paper, printing and data re-entry

Cybake Outbound is a mobile delivery management module for wholesale users of Cybake 4.

With Cybake Outbound, customers now sign for goods on drivers’ phones instead of paper delivery notes. The cloud-based app loads easily onto drivers’ phones and tells them which customers to deliver to, what to deliver and the best route to take via Google Maps.

The app also give drivers the option to verify unattended (often very early-morning) drop offs by taking proof-of-delivery photos.

Cybake Outbound is very simple to use, with a self-evident interface that makes it easy for drivers that are new to the route or the job, telling them what to do each step of the way.

Uniquely, drivers can amend customers’ standing orders and take orders for items on the spot or for a future date, providing better customer service and the opportunity for upselling.

With Cybake Outbound, there is no longer a need to print out route maps, invoices and delivery notes for their drivers, saving huge amounts of time, paper and printing costs.

All interactions between drivers and customers are inputted straight into Cybake 4 via the new app. Production requirements are adjusted accordingly throughout the whole system and the endless rekeying of data required by paper-based note-taking is eliminated.

As drivers can now deal with adjustments, standing orders and queries on the spot, bakers spend less time on the phone at head office dealing with misunderstandings or chasing them up.

As well as improving account management, head office sees the incoming proofs of delivery as drop-offs are made, so staff can relay the status of deliveries better. Delivery drivers can dial each customer’s number at the touch of a symbol on their Cybake Outbound screen to inform them of where they are up to, further improving the customer experience.

Unlike other systems which tie users to specific types of specialist PDAs or operating system, Cybake Outbound works on any smartphone, Android, iOS or Windows. There is no capital outlay and no need to spend money on expensive generic delivery tracking software.

Cybake Outbound is available from £25 per month per van.

Cybake 4 Recipes module – improve margins and cut waste

Cybake’s Recipes module makes it easy to produce accurate costings and margin reports for your products, giving you even more insight into your best margins. Shared dough reports automatically calculate the amount of each ingredient required in each mix to fulfill the day’s orders, saving your bakers time and reducing ingredient waste.

Cybake 4 is easy to use and our support services are second to none. Whatever the size or scope of your wholesale bakery, why not contact us today to talk about how Cybake 4 can boost your business?

With Cybake, you’ve got your allergens, you’ve got your recipes, you’ve got your costings, you’ve got everything in the one place. We also use it for order processing, stock control and reports on things like best-selling products. – Sheila Dalgetty, Scotbake, Inverness

For each of our 250 customers, we also have about 250 products that we sell on a daily basis, so as much as we’re bakers we’re also into logistics. It’s Cybake that holds all that information together for us and converts it into recipes. We can then use it for costings as well as managing our costs and managing our prices and managing our accounts. – Tom Herbert, Hobb’s House Bakery, Chipping Sodbury