Why we filled the online ordering gap for wholesale bakeries

Wholesalers struggle to find a suitable platform to do e-business with their customers. Martin Coyle looks at the reasons why and what we’ve done to help with Cybake Inbound. If you are a wholesale baker, the benefits of having a system by which your customers can place their orders online are clear. Firstly, it is super-convenient for … [Read more...]

What’s the best way to set a waste target for your bakery shop?

Robert McIlroy discusses the various methods bakers use to calculate waste levels and how full shop stock reconciliation can help. The question of how best to set a waste target for a bakery shop is a little like asking how long is a piece of string. Before you decide on an ideal figure, you have to decide what measure to use. The … [Read more...]

Three famous bakers sign up for Cybake

We are proud to announce three famous additions to the Cybake user family: J Grodzinski & Daughters, Bryson’s of Keswick and The Cake Shop Bakery. The Cake Shop Bakery is the oldest business in the town of Woodbridge, Suffolk. The site on which it is located has been used as a bakery pretty much continuously for over 150 years. The Cake Shop … [Read more...]

How bakers lose out with standing orders

Standing orders can be replaced by a far more profitable approach, says Rob McIlroy. Standing orders are the repeat orders that are automatically sent to a customer. They save bakers the trouble of entering orders for customers who take similar orders every time. Effectively, they are a rubber-stamping exercise to save both the baker and the … [Read more...]

Time for an upgrade: why dated ERP systems could be costing you more than you think

John Prendergast explains why bakeries struggle with old software and how they can approach modernisation. Last week, one of our directors at RedBlack Software, Martin Coyle, wrote a piece on some of the problems we see with older ERP systems. He explained that many of the bakeries that had contacted us recently last upgraded their business … [Read more...]

Time for a 21st century upgrade?

Martin Coyle explains why so many bakers are still trading like it’s 1999. In recent weeks, we’ve had a flurry of calls about computer systems that are a bit, well, creaky, to say the least. Business software, and particularly bakery-specific software, that once did an adequate job now seems clunky, restrictive and even error-prone to its … [Read more...]

Why spreadsheets are bad for bakers

Spreadsheets can be bad for bakeries. In fact, they have been a cause for alarm within the wider business community for years. As far back as 2008, studies found that around 94% of spreadsheets contained errors. An oft-cited UK survey from 2011 found that 57% of spreadsheet users had no formal training on the package they used. An amazing 72% … [Read more...]

Three more family firms choose Cybake

Three more notable family firms are installing Cybake solutions: Maclean's Highland Bakery, Fullers Bakery and Julia's Cakes. Maclean's Highland Bakery is a fourth generation business that sells its famous shortbread, oatcakes and biscuits around the world. Originally from the Western Isles, the company is headquartered in Forres, centrally … [Read more...]

Cybake welcomes four new remarkable firms

Flour Pot Bakery, Lovingly Artisan, Le Petit Francais and Thomas J. Fudge’s are all new users of the Cybake suite of bakery management systems. Fast-rising artisan bakery chain Flour Pot (pictured below) has opened three shops in Brighton over the last couple of years. These have been big local hits and Flour Pot also runs a growing wholesale … [Read more...]