Cybake Inbound – online ordering for wholesale craft bakers

With Cybake Inbound, we set up your bakery with its own online product list branded with your logo and colours. Wholesale customers then access your online catalogue via any web-connected device (phone, tablet, laptop, desktop) to place their orders.

Want to see how Cybake Inbound works? Get in touch and we’ll issue you with credentials to access our live demo. Access the live demo by hitting the button below.

Cybake Inbound is a cloud-based solution that saves wholesale craft bakers time and money. Staff costs, phone bills and hours spent rectifying order errors are all reduced. Orders are more accurate, meaning less waste. The bakery cannot be blamed for mistakes and customer satisfaction is increased, leading to better sales.

In turn, wholesale customers get a simpler, clearer way of interacting with the bakery that is more helpful and much less hassle. New accounts are attracted by the convenience of ordering online. Plus it’s easier to tell customers about promotions or seasonal items with the new interface.

Each wholesale customer sees their own simple-to-use customised product list that tells them what items they have on standing order, what they have ordered before, when they ordered it and more.

Make ordering easier

We developed Cybake Inbound due to demand from our users. Very many bakers take the majority of their orders over the phone from incoming calls or make outgoing calls to ring round their customers. Often, it is a mixture of both, along with email and fax.

Misunderstandings arise from all of these methods. Orders then have to be manually entered into the bakers’ system. This leads to further errors that result in returns, unfulfilled deliveries and account queries, all of which take up valuable back office resources.

With Cybake Inbound, customers make their orders online without the need for bakery staff to take them. Contact with the customer can now concentrate on servicing their account more efficiently in terms of explaining new products or promotions, resulting in better sales and stronger relationships.

Want to see how Cybake Inbound works? Get in touch and we’ll issue you with credentials to access our live demo. Access the live demo by hitting the button below.

While Cybake Inbound is a cloud-based online ordering system that works as a standalone application, it works seamlessly our flagship Cybake bakery management system.

Cybake Inbound takes customers’ web orders and then updates Cybake itself with the data. This automatically generates the bakery’s production schedule as well as invoices, delivery notes and labels.

Don’t have Cybake? Don’t worry. For non-Cybake users, Cybake Inbound easily exports its data to any other bakery management or ERP application so orders won’t have to be rekeyed into your system.

Cybake Inbound is available now as cloud service with a monthly subscription for fast ROI. Customers that sign up for Cybake Inbound before the end of July 2017 will receive a 15% discount. To get started straight away or to find out more, why not get in touch today on 01904 622888, info@cybake.com or via our contact page?

Want to see how Cybake Inbound works? Get in touch and we’ll issue you with credentials to access our live demo. Access the live demo by hitting the button below.